Delivery Information

Overnight Delivery 

We use APC couriers who don't operate on weekends, they operate a Monday to Friday service only to most UK Mainland destinations. 

We were concerned that our parcels containing fresh seasonal plants had to be dispatched on Friday for delivery Monday. The orders were always held in each area's local depot for 3 nights before delivery to the customer and We could not guarantee that plants would be in prime condition upon delivery to our customers. We now dispatch Monday for Tuesday deliveries.

For this reason we have changed our delivery days to Tuesday to Friday only, all orders are delivered on overnight courier, within 24 hours to ensure maximum freshness of our plants. 

Our Standard 48 hour Delivery

Normal delivery time from placement of order is 48 hours (UK only), except at particularly busy times like Christmas  or Mother Day where it might be wise to allow an extra day for delivery. generally, online orders placed up to midnight today will be despatched tomorrow for next day delivery on our overnight couriers.

You can also request a specific delivery date just add your required delivery date when placing your order.

24 Hour Delivery

If you wish to receive your order or send one as a Gift more urgently, Place your order by telephone before 1pm & pay by credit or debit card and we will despatch the same day on our overnight service for delivery the following day.

Special Rates

Our standard delivery charge is £6.99  to one single address. We are currently giving our customers an extra special deal on delivery charges. Up to a maximum of 50 kilos in weight (around 3 or 4 items) for £6.99 to one address

Delivery Exemptions

Due to the Huge increase in 2019 fuel costs, we no longer deliver to Isle of Man, Isle of Wight, Channel Islands, Northern & Southern Ireland. - Highland and Lowlands of Scotland are charged at a special increased rate provided by our couriers. you can estimate your delivery charges at checkout before committing to a purchase.

Scottish Lowlands : Standard charge starts at £7.99 per parcel for our 48 hour service

Scottish Highlands: Standard charge starts at £16.50 per parcel for a 3 to 5 day service depending on your address. This is due to our couriers having to pass your parcels onto a local courier for onward transit which incurs an extra charge

Call us on: 01843 588262 or our mobile (07971) 266678 if you experience any delivery problems, we will act promptly.

Returns

If you order has to be returned for any reason please complete the Returns form shown at bottom of page.